Refund Policy

Last updated 02/01/2021

Our policy is valid for a period of 14 calendar days from the date of the purchase. If you are not satisfied with the service for any reason you can ask for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Customer's account must be in good standing

If the conditions listed above are not met, we reserve the right not to issue a refund.

Fair Use

We want to be fair in all our dealings with fellow Assistant Directors, so if you are unhappy with your payments, contact us at admin@adguild.uk and we'll see what we can do to help.
Most problems come down to a case-by-case discussion - so email us, tell us what's wrong, and we'll try to work something out for you.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to admin@adguild.uk

This document was last updated on January 1, 2021